Small Business

Reliable IT support for small businesses-flexible, transparent, and risk-free.

Resolve IT issues in under 2 mins with standardized ticketing and a proven communication process for fast response.

Protect business data with multi-tier cybersecurity, AI threat detection, and daily patch management for complete peace of mind.

Get started risk-free with a 6-month free trial or 50% off for 12 months-no commitment required or penalties.

Access expert IT consulting and quarterly roadmap updates to keep your technology aligned with your growth goals.

Benefit from over 25 years of industry experience, delivering measurable efficiency and compliance improvements.

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Hear from Small Businesses Who Trust IT Force

Real feedback on IT Force's impact-improved uptime, security, and peace of mind.

They were great to deal with. Listened to the issues I was having, asked the right questions and explained everything that they were doing on my PC and Laptop while they were doing it. They were very patient. They did a wonderful job.

Dan Bernard

North American Logistics Manager, AEC Solutions

They were great! Very easy to work with and knew exactly what to do. They made sure all our concerns were taken care of. Thanks!

Jennifer

Director of Sales, Casablanca Hotel

They quickly diagnosed and resolved the issues we were experiencing. Their expertise and efficiency minimized our concern and ensured that our systems were safe and secure. What truly stood out was their dedication to customer service. They went above and beyond to ensure that all our concerns were addressed, and even followed up to make sure we had resolved all our concerns. Their friendly and approachable demeanor made the entire experience pleasant and stress-free. I highly recommend them for any IT service needs. The IT Force team's skills, professionalism, and commitment to excellent service are truly commendable. We are grateful for their assistance and look forward to our continued business dealings.

Pamela Durigan

Vice President, Employment Professionals Canada

Very kind and understanding with a great energy. They worked some sort of IT magic that many techy people have not been able to do over the last few days. THANK YOU

Julie Deschambault

Assistant Director, Camp Maple Leaf

They were totally awesome and so patient when working with not only me but also the QuickBooks IT department to get the issue resolved and working for us.

Elizabeth Johnston

Hastec Engineering

IT Force went out of its way to make sure the situation was fully resolved before closing the ticket and was responsive when the issue occurred live, as it did not occur during our originally scheduled resolution time.

Stephanie Khurana

President, Netchem

They were extremely helpful on this, working with me to understand SharePoint sites and how to make them available to outside vendors when needed. I now feel confident we can share production-related documents without compromising our internal confidential documents.

Cindy Mousseau

Trusted By

Flexible, Risk-Free IT Support for Small Businesses

IT Force delivers tailored IT solutions that address the unique challenges of small businesses-no matter your industry or team size. With transparent pricing, flexible support options, and no monthly commitments, you have full control over your IT investment.

 

All technicians complete rigorous background and DISC profile checks, so you can trust your critical systems to skilled and reliable professionals. Every support request is handled through a standardized ticketing process with proactive updates, ensuring you're always informed and never left guessing.

 

With regular IT roadmap reviews and a human-first service approach, your technology evolves with your business. You get measurable improvements in uptime, security, and efficiency-without any risk or hidden costs.

Small Business

All-in-One IT Services for Small Business Success

Tailored solutions for every business need

Responsive IT Support

Get rapid, personalized IT support with a standardized ticketing workflow and direct access to experts who understand your business's unique needs.

Advanced Cybersecurity

Protect your business from cyber threats using layered security, AI-driven threat detection, and daily patch management-all automated for peace of mind.

Managed IT Services

Enjoy flexible, no-commitment managed IT services, including no-risk trial periods, so you can test support without financial risk or penalties.

IT Consulting & Roadmaps

Receive strategic IT consulting and quarterly roadmap reviews, ensuring your technology investments align with your evolving business goals.

Cloud Services & Migration

Experience seamless cloud migrations, including Microsoft Azure deployments, comprehensive staff training, and ongoing performance monitoring.

Network & Systems Monitoring

Benefit from proactive server and workstation monitoring, automated patch management, and after-hours alerts to keep your operations running smoothly.

Backup & Disaster Recovery

Safeguard data with daily automated backups, rapid restoration capabilities in under 20 minutes, and daily backup verification for reliability.

Experienced, Vetted Team

Rely on a team with 25+ years of industry experience and rigorous employee screening-including background and credit checks for trust and security.

Flexible Pricing Options

Access tailored support packages with flexible pricing, so you pay only for what your team needs, with clear, upfront costs and no surprises.

Awards & Certifications

Proven Results That Help Small Businesses Thrive

25+

Years of industry experience

2 mins

Average issue resolution time

98%

Client retention rate

Small Business IT Company

Comprehensive Managed IT Services-Tailored to You

Experience peace of mind with IT Force's managed services, designed to keep small businesses secure, productive, and future-ready. Our approach combines deep technical expertise with a commitment to clear, structured communication.

 

  • No-risk trial periods and no long-term contracts

  • AI-driven cybersecurity and multi-layered protection

  • Remote and unattended access for quick fixes

  • Quarterly IT roadmaps to support business growth

  • Proactive server, workstation, and cloud monitoring

 

All solutions are tailored to your size and budget, so your technology supports your business goals today and tomorrow.

Enterprise-Grade Security Made Simple for Small Business

Small businesses face increasing cyber risks, but IT Force provides advanced protection to keep your data safe. AI-powered threat detection, multi-factor authentication, and proactive patch management defend your business from the latest security threats-without interrupting your workflow.

 

Continuous monitoring covers email, data, and cloud platforms, blocking phishing, malware, and unauthorized access attempts. Anomaly detection and automated backup ensure your business stays resilient, even if disaster strikes.

 

With IT Force, you gain enterprise-level cybersecurity and disaster recovery, customized for small business needs-maximizing uptime, compliance, and your reputation.

Small Business Services

Request Your Custom SharePoint Consultation Now

Boost team productivity and secure data by moving your business onto SharePoint today.

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Small Business IT

Strategic Technology Partnership for Sustainable Growth

Have confidence that your technology is working for you, not against you. IT Force's expert team builds long-term relationships with your staff, learning your workflows and tailoring support for faster, more effective resolutions.

 

Quarterly IT strategy reviews and AI-driven cloud optimization keep your systems agile and cost-effective. If you experience an issue, remote access and a standardized ticketing process mean quick fixes and transparent updates-so you never lose valuable time.

 

With over 25 years of experience and proven results, IT Force gives your business the strategic IT partnership needed to grow, innovate, and compete.

How IT Force Helped a Local Business Slash Downtime by 80%
Case Study 1

Miracle outcome in time of disaster

When IT Force first came on the scene, Native Horizons Treatment Centre, a registered charitable organization, had no reliable phone system or centralized server. Although technology and communications are important to them, they had no IT expertise and support to depend on. There was no integration between business apps, no security. They were exposed to every possible security, failure and redundancy risk. Later, the organization experienced a fire and burnt to the ground, destroying the entire administration wing.

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Case Study 1

Supporting people with restorative powers

Camp Maple Leaf (established in 1955) is a not-for-profit summer camp program for children where leadership’s focus has been more on the children being served than on the technology available to run the organization. When IT Force first met with them their IT capacity and acumen was only slightly higher than zero on a scale of 1 to 10, utilizing outdated laptops and mobile phones. Other than occasional tele-conference calls, the organization lacked the video conference capability which could bring together their geographically dispersed senior leadership team for organizational updates as required throughout the year. The same applied to their newly formed advisory council which lacked the platform to efficiently and effectively enable video meetings throughout the year. The lack of technology utilization also meant that, for the most part, group training of counsellors was limited to onsite-training only one week prior to the arrival of campers at the Camp. Not an ideal situation.

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Case Study 3

Cost savings for social purpose

In its early days Habitat for Humanity Niagara, a non-governmental and not-for-profit organization, was run by a small team of staff and volunteers who had little knowledge of IT technology or how it could support their efforts. Integration between business applications did not exist, no security measures had been implemented, and they faced all the risks associated with critical failures due to their lack of redundancy. They were quite literally working on borrowed IT equipment. The operation was strangled with no easy path to add new team members to the environment, much less expand their number of retail stores. Needing to address these conditions Habitat Niagara sought a managed IT services provider.

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Case Study 4

Custom infrastructure drives ROI

Custom-built trailer company, Titan Trailers is a long-time customer of IT Force. Information technology is fundamental to their ongoing operations and success. IT Force strategically helped expand their IT as the company grew from their legacy set up of having one server and eight workstations to their current 20 server SAN solution. They needed reliable and scalable IT that ensured continuous operation to their winning business.

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Your Small Business IT Questions-Answered Clearly and Honestly

How quickly can I get IT support if something goes wrong?

You get IT support tailored to your small business, including proactive monitoring, rapid response, and clear communication. With flexible pricing and no-risk trial periods, you enjoy complete transparency and the freedom to adjust services as your needs change. Key benefits include:
  • Personalized support
  • No long-term commitment
  • Faster issue resolution
  • Advanced cybersecurity
  • Strategic IT roadmaps

What's included in your managed IT services for small businesses?

Your business receives robust cybersecurity with multi-tier protection, AI-driven threat detection, and continuous monitoring. This means your data, email, and cloud platforms are always protected against the latest threats. Automated patch management and anomaly-based account protection keep your business safe without added effort or disruption.

Is there a long-term contract or commitment required?

You can start with a no-risk trial-choose 12 months at 50% off or 6 months completely free. There are no monthly commitments, so you can leave anytime without penalty. Support is adjusted to your employee count and needs, ensuring you only pay for what you use. Simple, transparent, and flexible.

How does IT Force keep my business secure from cyber threats?

Support requests are handled through a standardized ticketing system. You receive clear updates at every step, and most issues are resolved quickly through remote access. The team learns your workflow to provide even faster resolutions. Expect responsive, human-first service every time.

Can your services scale as my business grows?

You'll have quarterly IT roadmap reviews to keep your technology aligned with business goals. AI-driven monitoring optimizes cloud performance and security. With 25+ years of experience, your IT strategy benefits from proven expertise in efficiency and compliance, setting your business up for scalable growth.