Mid-Sized Business

Transform your IT into a growth driver for your business with commitment-free, scalable support.

Fast, human-first IT support reduces downtime-over 95% of tickets resolved on first contact.

No-risk trial periods let you test our services with zero financial commitment for up to 6 months.

Flexible, tailored pricing ensures you pay only for what your team needs-no hidden costs or lock-ins.

Industry-leading cybersecurity with AI-driven monitoring proactively protects your data and assets 24/7.

Quarterly IT roadmaps align your technology with business growth and changing priorities.

Request a Quote for our Mid-Sized Business

What Mid-Sized Businesses Say About IT Force

Hear how our tailored IT support accelerates growth and delivers real results.

They were great to deal with. Listened to the issues I was having, asked the right questions and explained everything that they were doing on my PC and Laptop while they were doing it. They were very patient. They did a wonderful job.

Dan Bernard

North American Logistics Manager, AEC Solutions

They were great! Very easy to work with and knew exactly what to do. They made sure all our concerns were taken care of. Thanks!

Jennifer

Director of Sales, Casablanca Hotel

They quickly diagnosed and resolved the issues we were experiencing. Their expertise and efficiency minimized our concern and ensured that our systems were safe and secure. What truly stood out was their dedication to customer service. They went above and beyond to ensure that all our concerns were addressed, and even followed up to make sure we had resolved all our concerns. Their friendly and approachable demeanor made the entire experience pleasant and stress-free. I highly recommend them for any IT service needs. The IT Force team's skills, professionalism, and commitment to excellent service are truly commendable. We are grateful for their assistance and look forward to our continued business dealings.

Pamela Durigan

Vice President, Employment Professionals Canada

Very kind and understanding with a great energy. They worked some sort of IT magic that many techy people have not been able to do over the last few days. THANK YOU

Julie Deschambault

Assistant Director, Camp Maple Leaf

They were totally awesome and so patient when working with not only me but also the QuickBooks IT department to get the issue resolved and working for us.

Elizabeth Johnston

Hastec Engineering

IT Force went out of its way to make sure the situation was fully resolved before closing the ticket and was responsive when the issue occurred live, as it did not occur during our originally scheduled resolution time.

Stephanie Khurana

President, Netchem

They were extremely helpful on this, working with me to understand SharePoint sites and how to make them available to outside vendors when needed. I now feel confident we can share production-related documents without compromising our internal confidential documents.

Cindy Mousseau

Trusted By

Empower Your Business with Proactive, Human-First IT Support

With IT Force, your mid-sized business gains more than just IT support-you gain a strategic partner invested in your success. Rigorous employee screening and structured communication ensure you always work with trustworthy, responsive professionals.

Every aspect of your IT environment is proactively managed, from daily patching and monitoring to regular, forward-looking IT roadmaps. You'll never be left wondering about the status of your systems or support requests-transparency and timely updates are built in.

Flexible, commitment-free contracts let you scale up or down as needed, while trial periods give you the confidence to test services without risk. It's IT designed to grow with your business and empower your team.

Explore Complete IT Services for Mid-Sized Businesses

Expert support across all IT domains

Responsive IT Support

Get fast, human-first IT support with a structured ticketing process and clear communication-over 95% of issues resolved on first contact.

Proactive Monitoring

Benefit from proactive server and workstation monitoring, automated patch management, and real-time after-hours alerts to prevent downtime.

Advanced Cybersecurity

Layered, AI-driven cybersecurity protects your business from phishing, malware, and unauthorized access, including Microsoft 365 environments.

Strategic IT Consulting

Quarterly IT roadmaps and strategy updates align your technology with your business goals, ensuring measurable results and compliance.

Backup & Disaster Recovery

Comprehensive data backup and disaster recovery maintain three copies of your data across two locations, with daily verification for reliability.

Cloud Solutions & Migration

Cloud migration and management, including Microsoft Azure and 365, with seamless onboarding, cost controls, and ongoing optimization.

Flexible Contracts & Trials

Flexible, commitment-free contracts and no-risk trial periods give you cost-effective, scalable IT without lock-ins or hidden fees.

Trusted Team Onboarding

Rigorous employee screening-background checks, credit checks, and DISC profiling-ensures only trusted professionals support your team.

Device & Account Management

Personalized onboarding and offboarding workflows track and manage employee devices, closing security gaps and reducing administrative burden.

Awards & Certifications

Proven Results & Measurable Impact for Mid-Sized Businesses

95%

Issues resolved on first contact

25+

Years serving manufacturing clients

20 Minutes

Average time to server restore

Comprehensive, Scalable Solutions for Every IT Challenge

Mid-sized businesses demand IT solutions that keep pace with growth and evolving technology threats.

AI-driven threat detection and multi-tier security shield your data from cyber-attacks.
Automated patch management and daily backup verification keep your environment secure and reliable.
Cloud migration expertise ensures a seamless transition to Microsoft Azure and Microsoft 365, with ongoing optimization.
Real-time network monitoring, after-hours alerts, and proactive asset tracking reduce surprises and downtime.
Comprehensive IT consulting, with proven results in manufacturing and other industries, delivers measurable value.

Partner with IT Force to experience enterprise-grade IT outcomes without enterprise-level complexity or cost.

Strategic IT Management for Sustained Business Growth

IT Force makes onboarding and offboarding seamless-tracking, securing, and managing employee devices at scale. On average, half of IT experts report delays deactivating former employee accounts, but IT Force's workflows close these gaps immediately.

Quarterly strategy reviews and IT roadmaps ensure your technology investments remain aligned with business goals. Tailored recommendations drive efficiency, compliance, and predictable costs across your organization.

With over 25 years of manufacturing IT experience, your business receives solutions that are both secure and productivity-focused, building sustainable competitive advantage.

Request Your Customized Large Business IT Consultation

Discover how tailored IT solutions can drive lasting efficiency and performance.

Request More Information

Minimize Downtime, Maximize Productivity, and Ensure Resilience

Every minute of downtime impacts your bottom line. IT Force's rapid restoration capabilities and daily backup verification deliver exceptional business continuity, restoring servers in as little as 20 minutes.

Automated monitoring, structured ticketing, and remote access mean your issues are resolved quickly and transparently-no disruption to your team's productivity.

From Microsoft 365 security enhancements to AI-optimized cloud performance, every service is designed to safeguard your operations and empower your people to do their best work.

How a Mid-Sized Manufacturer Achieved 99.9% Uptime with IT Force

Miracle outcome in time of disaster

When IT Force first came on the scene, Native Horizons Treatment Centre, a registered charitable organization, had no reliable phone system or centralized server. Although technology and communications are important to them, they had no IT expertise and support to depend on. There was no integration between business apps, no security. They were exposed to every possible security, failure and redundancy risk. Later, the organization experienced a fire and burnt to the ground, destroying the entire administration wing.

Supporting people with restorative powers

Camp Maple Leaf (established in 1955) is a not-for-profit summer camp program for children where leadership’s focus has been more on the children being served than on the technology available to run the organization. When IT Force first met with them their IT capacity and acumen was only slightly higher than zero on a scale of 1 to 10, utilizing outdated laptops and mobile phones. Other than occasional tele-conference calls, the organization lacked the video conference capability which could bring together their geographically dispersed senior leadership team for organizational updates as required throughout the year. The same applied to their newly formed advisory council which lacked the platform to efficiently and effectively enable video meetings throughout the year. The lack of technology utilization also meant that, for the most part, group training of counsellors was limited to onsite-training only one week prior to the arrival of campers at the Camp. Not an ideal situation.

Cost savings for social purpose

In its early days Habitat for Humanity Niagara, a non-governmental and not-for-profit organization, was run by a small team of staff and volunteers who had little knowledge of IT technology or how it could support their efforts. Integration between business applications did not exist, no security measures had been implemented, and they faced all the risks associated with critical failures due to their lack of redundancy. They were quite literally working on borrowed IT equipment. The operation was strangled with no easy path to add new team members to the environment, much less expand their number of retail stores. Needing to address these conditions Habitat Niagara sought a managed IT services provider.

Custom infrastructure drives ROI

Custom-built trailer company, Titan Trailers is a long-time customer of IT Force. Information technology is fundamental to their ongoing operations and success. IT Force strategically helped expand their IT as the company grew from their legacy set up of having one server and eight workstations to their current 20 server SAN solution. They needed reliable and scalable IT that ensured continuous operation to their winning business.

What makes IT Force different from other IT providers?

With IT Force, you gain access to a dedicated team that offers rapid IT support, proactive monitoring, and robust cybersecurity tailored for mid-sized businesses. You benefit from flexible, commitment-free contracts, and cost-effective, no-risk trial periods. Enjoy transparent communication, regular IT strategy updates, and solutions designed to scale with your growth.

How does IT Force help keep my business secure?

You receive a tailored IT support plan that includes proactive server and workstation monitoring, automated patch management, and layered security. IT Force keeps your team productive with clear communication, fast issue resolution, and ongoing technology roadmaps. Your business gets expertise and personal attention, not generic one-size-fits-all support.

Can your services scale as my company grows?

IT Force's structured onboarding ensures your systems, data, and users are secured from day one. Internal processes include rigorous employee vetting, standardized ticketing, and immediate response workflows, so you experience a seamless transition with minimal disruption. Your business is protected and fully supported every step of the way.

Is there a long-term contract or commitment required?

Scalability is built in-flexible pricing means IT Force only charges for what you actually need. Support quantities can be adjusted as your headcount changes, and you can leave anytime, penalty-free. Your IT services adapt as your company grows or changes, without hidden costs or rigid contracts.

What happens if I need to add or remove users quickly?

Your business benefits from AI-driven security monitoring, continuous patching, and anomaly-based account protection. IT Force defends against phishing, malware, and unauthorized access across Microsoft 365, cloud, and on-premise environments. Stay protected with daily backup verification and proactive threat detection for true peace of mind.