Server Admin & Support Services

Minimize downtime and maximize performance with proactive, expert server management and support-delivered by a team that guarantees clear communication, fast response, and tailored solutions.
Why choose IT Force for Server Admin & Support Services?

Server downtime disrupts productivity. Proactive monitoring and automated patching ensure maximum uptime, with performance issues resolved before they impact your business.

Security threats are always evolving. Multi-tier security, AI-driven detection, and daily backups keep your server data safe and compliant-verifying integrity every day.

Lack of transparency frustrates teams. Standardized ticketing and clear, structured communication mean you always know the status of your support requests.

Slow fixes cost money. Remote and unattended access enable technicians to resolve most server issues without disrupting your operations or waiting for onsite visits.

Scaling support can be complex. Flexible, commitment-free pricing adapts to your business needs-so you only pay for the support you require.

Request a Quote for our Server Admin & Support Services

What Clients Say About Our Server Admin Services

They were great to deal with. Listened to the issues I was having, asked the right questions and explained everything that they were doing on my PC and Laptop while they were doing it. They were very patient. They did a wonderful job.

Dan Bernard

North American Logistics Manager, AEC Solutions

They were great! Very easy to work with and knew exactly what to do. They made sure all our concerns were taken care of. Thanks!

Jennifer

Director of Sales, Casablanca Hotel

They quickly diagnosed and resolved the issues we were experiencing. Their expertise and efficiency minimized our concern and ensured that our systems were safe and secure. What truly stood out was their dedication to customer service. They went above and beyond to ensure that all our concerns were addressed, and even followed up to make sure we had resolved all our concerns. Their friendly and approachable demeanor made the entire experience pleasant and stress-free. I highly recommend them for any IT service needs. The IT Force team's skills, professionalism, and commitment to excellent service are truly commendable. We are grateful for their assistance and look forward to our continued business dealings.

Pamela Durigan

Vice President, Employment Professionals Canada

Very kind and understanding with a great energy. They worked some sort of IT magic that many techy people have not been able to do over the last few days. THANK YOU

Julie Deschambault

Assistant Director, Camp Maple Leaf

They were totally awesome and so patient when working with not only me but also the QuickBooks IT department to get the issue resolved and working for us.

Elizabeth Johnston

Hastec Engineering

IT Force went out of its way to make sure the situation was fully resolved before closing the ticket and was responsive when the issue occurred live, as it did not occur during our originally scheduled resolution time.

Stephanie Khurana

President, Netchem

They were extremely helpful on this, working with me to understand SharePoint sites and how to make them available to outside vendors when needed. I now feel confident we can share production-related documents without compromising our internal confidential documents.

Cindy Mousseau

Trusted By

Enjoy Seamless Server Performance and Unmatched Uptime

Stable, Secure, and Always Up-to-Date Servers

Get the confidence that comes from having your servers managed by a team with over 25 years of experience in manufacturing and business IT. Advanced monitoring, automated patch management, and multi-layered security work together to prevent issues and safeguard your data. Transparent workflows and clear reporting keep you informed, while rapid restoration capabilities minimize downtime in the rare event of an incident.

Detailed Server Administration & Support Features

Proactive monitoring and comprehensive security

Server Monitoring

24/7 Proactive Monitoring

Proactive server monitoring keeps your infrastructure healthy, catching issues before they become disruptions. Automated alerts and AI-driven analysis enable rapid detection and resolution of hardware or software problems, reducing downtime. Your servers are managed by highly screened professionals who follow structured workflows for transparent, consistent results. Regular performance reviews and health checks ensure your systems support your business goals.

Server Security

Multi-Tier Server Security

Comprehensive security measures protect your servers from evolving threats. Multi-tier defense strategies, AI-driven threat detection, and automated patch management keep vulnerabilities under control. Anomaly-based monitoring prevents account takeovers, while daily testing and verification guarantee backup integrity. Your business enjoys peace of mind, knowing data and operations are always protected.

Patch Management

Automated Patch Management

Automated patch management ensures your servers are always up to date, reducing the risk of exploits and compliance issues. Updates are applied seamlessly, often outside business hours, to minimize disruption. This proactive approach maintains system stability and keeps your infrastructure secure-without requiring any manual intervention from your team.

Support & Troubleshooting

Fast Response & Remote Resolution

Rapid response and clear communication are built into every support request. A standardized ticketing and escalation process ensures issues are acknowledged and resolved quickly, with transparent updates throughout. Remote and unattended access means most problems can be fixed without waiting for onsite visits, minimizing downtime and keeping your team productive.

Flexible Support Options

Flexible, Scalable Support Plans

Flexible support options ensure you only pay for what you need. Choose from tailored packages, no monthly commitments, and no-risk trial periods. Your support plan adapts as your business grows or changes, making it easy to align server administration with your evolving needs and budget-while always maintaining a high standard of service.

IT Roadmap Updates

Strategic IT Roadmaps

Regular IT roadmaps and strategy updates keep your server environment aligned with business objectives. Three times a year, your technology is reviewed to identify opportunities, mitigate risks, and plan for future growth. This proactive approach ensures your servers support both current operations and long-term success.

Awards & Certifications

Proven Results: Server Performance and Client Satisfaction Metrics

25+

Years of server management expertise

98%

Client satisfaction rate

95%

Critical issues resolved remotely

Protect Your Business with Proactive, Automated Server Care

Proactive Monitoring: Issues are detected and resolved before they impact your business.
AI-Driven Security: Servers are protected with continuous monitoring and anomaly detection.
Automated Patch Management: Security updates are applied without requiring user intervention.
Daily Backup Verification: Your data is tested daily for integrity and recoverability.
Clear Communication: You receive structured updates and transparent ticket tracking for every request.

Experience No-Risk, Commitment-Free Server Support

Flexible Support That Scales With You

Choose a no-risk trial-either 12 months at 50% off or 6 months free-so you can evaluate support with zero financial risk. No monthly commitments mean you stay in control. Pricing flexes with your needs, so whether you're a growing business or an established enterprise, you only pay for what you use. IT roadmaps are updated three times a year to keep your technology aligned with growth.

Book Your Server Support Consultation Today

Experience faster server response times and tailored support with zero commitment.

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How IT Force Eliminated Downtime for a Growing Manufacturer

Miracle outcome in time of disaster

When IT Force first came on the scene, Native Horizons Treatment Centre, a registered charitable organization, had no reliable phone system or centralized server. Although technology and communications are important to them, they had no IT expertise and support to depend on. There was no integration between business apps, no security. They were exposed to every possible security, failure and redundancy risk. Later, the organization experienced a fire and burnt to the ground, destroying the entire administration wing.

Supporting people with restorative powers

Camp Maple Leaf (established in 1955) is a not-for-profit summer camp program for children where leadership’s focus has been more on the children being served than on the technology available to run the organization. When IT Force first met with them their IT capacity and acumen was only slightly higher than zero on a scale of 1 to 10, utilizing outdated laptops and mobile phones. Other than occasional tele-conference calls, the organization lacked the video conference capability which could bring together their geographically dispersed senior leadership team for organizational updates as required throughout the year. The same applied to their newly formed advisory council which lacked the platform to efficiently and effectively enable video meetings throughout the year. The lack of technology utilization also meant that, for the most part, group training of counsellors was limited to onsite-training only one week prior to the arrival of campers at the Camp. Not an ideal situation.

Cost savings for social purpose

In its early days Habitat for Humanity Niagara, a non-governmental and not-for-profit organization, was run by a small team of staff and volunteers who had little knowledge of IT technology or how it could support their efforts. Integration between business applications did not exist, no security measures had been implemented, and they faced all the risks associated with critical failures due to their lack of redundancy. They were quite literally working on borrowed IT equipment. The operation was strangled with no easy path to add new team members to the environment, much less expand their number of retail stores. Needing to address these conditions Habitat Niagara sought a managed IT services provider.

Custom infrastructure drives ROI

Custom-built trailer company, Titan Trailers is a long-time customer of IT Force. Information technology is fundamental to their ongoing operations and success. IT Force strategically helped expand their IT as the company grew from their legacy set up of having one server and eight workstations to their current 20 server SAN solution. They needed reliable and scalable IT that ensured continuous operation to their winning business.

How quickly can server issues be resolved?

Gain peace of mind knowing your servers are proactively monitored, maintained, and secured by IT Force's expert team. You benefit from standardized ticketing, clear communication, and rapid response-so issues are resolved quickly and transparently. Avoid downtime and performance bottlenecks while ensuring your infrastructure supports your business growth. Server administration is tailored to your needs, with flexible pricing and no lock-in contracts.

What security measures protect my servers?

You enjoy dedicated support from certified server administrators who understand your environment and workflows. Your tickets are handled using a structured process, ensuring consistent updates and quick turnaround times. With remote and unattended access, most server issues can be resolved without disrupting your day. Transparent reporting and regular roadmap updates keep your business aligned and secure.

Is there a long-term contract or commitment?

IT Force uses multi-tier security and automated patch management to protect your servers from threats. AI-driven monitoring identifies risks before they become incidents, while regular backups and daily verification ensure your data is always recoverable. Your server environment stays compliant and resilient-protecting your business from costly breaches or data loss.

How do I know my data is being backed up properly?

Your support requests are managed via a standardized ticketing and response workflow, which means you get clear updates and predictable turnaround times. Most issues are resolved remotely in under 2 mins, minimizing downtime. If onsite intervention is needed, you receive timely notifications and efficient scheduling, so your operations aren't left waiting.

Can server support be scaled as my business grows?

You're never locked in. With IT Force, you can choose between a 12-month trial at 50% off or 6 months completely free-no monthly commitments or penalties for leaving. Pricing is transparent and based on your business's real needs, making it easy to scale support as your company grows or changes.