Teams Phones and Conferencing

Empower remote and hybrid teams with secure, integrated Microsoft Teams calling and conferencing, supported by proven, human-first expertise.

Unified Teams voice and conferencing, fully set up by certified pros in under 2 mins. of downtime.

Advanced Microsoft 365 protections and continuous monitoring keep every call and meeting safe from threats.

Flexible pricing: Only pay for what your business uses, with no monthly commitments or penalties, scale with confidence.

Personalized onboarding and ongoing training ensure your team is comfortable and productive from day one.

Transparent support: Benefit from structured communication, rapid response workflows, and direct access to human experts every time.

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See What Clients Say About Teams Phones & Conferencing

Discover how streamlined communication and expert support can transform your business.

They were great to deal with. Listened to the issues I was having, asked the right questions and explained everything that they were doing on my PC and Laptop while they were doing it. They were very patient. They did a wonderful job.

Dan Bernard

North American Logistics Manager, AEC Solutions

They were great! Very easy to work with and knew exactly what to do. They made sure all our concerns were taken care of. Thanks!

Jennifer

Director of Sales, Casablanca Hotel

They quickly diagnosed and resolved the issues we were experiencing. Their expertise and efficiency minimized our concern and ensured that our systems were safe and secure. What truly stood out was their dedication to customer service. They went above and beyond to ensure that all our concerns were addressed, and even followed up to make sure we had resolved all our concerns. Their friendly and approachable demeanor made the entire experience pleasant and stress-free. I highly recommend them for any IT service needs. The IT Force team's skills, professionalism, and commitment to excellent service are truly commendable. We are grateful for their assistance and look forward to our continued business dealings.

Pamela Durigan

Vice President, Employment Professionals Canada

Very kind and understanding with a great energy. They worked some sort of IT magic that many techy people have not been able to do over the last few days. THANK YOU

Julie Deschambault

Assistant Director, Camp Maple Leaf

They were totally awesome and so patient when working with not only me but also the QuickBooks IT department to get the issue resolved and working for us.

Elizabeth Johnston

Hastec Engineering

IT Force went out of its way to make sure the situation was fully resolved before closing the ticket and was responsive when the issue occurred live, as it did not occur during our originally scheduled resolution time.

Stephanie Khurana

President, Netchem

They were extremely helpful on this, working with me to understand SharePoint sites and how to make them available to outside vendors when needed. I now feel confident we can share production-related documents without compromising our internal confidential documents.

Cindy Mousseau

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Unify Communication and Strengthen Security with Teams Integration

Streamline all calls and meetings through Microsoft Teams with enterprise-grade security and reliability. Get a single, user-friendly platform for calls, video conferences, and collaboration, fully integrated with your Microsoft 365 environment. Enjoy clear communication, minimal downtime, and proactive support from certified specialists who understand your workflows. Experience the confidence of knowing every conversation is protected and your teams stay connected, wherever work happens.

Detailed Teams Phones & Conferencing Capabilities

Secure, scalable communication solutions

Teams Phone System

Cloud-Based Calling Made Simple

Microsoft Teams Phone delivers seamless cloud-based calling with direct routing, voicemail, call queues, and auto-attendants, all in one interface. Certified engineers handle configuration, number porting, and device setup, so your business enjoys reliable connectivity and crystal-clear calls. With real-time monitoring and proactive troubleshooting, disruptions are minimized and your team stays accessible wherever they work.

Teams Conferencing

Effortless, Secure Conferencing

Integrated Teams conferencing enables easy scheduling and joining of video, audio, or web meetings from any device. Features like screen sharing, recording, live captions, and whiteboard tools boost collaboration. Teams conferencing is optimized for security, with meeting controls and advanced Microsoft 365 protections, ensuring confidential business discussions stay private and productive.

Migration & Onboarding

Seamless Migration & User Onboarding

End-to-end migration and onboarding ensure a smooth transition from legacy phone systems to Microsoft Teams. Experts manage every step, from assessing current infrastructure and mapping workflows to hands-on employee training. Your staff benefits from tailored onboarding materials, dedicated support, and regular check-ins, so adoption is quick and confidence is high from day one.

Flexible Pricing Options

Flexible Licensing & Transparent Pricing

Flexible licensing and pricing options make it easy to match your Teams Phones and Conferencing solution to your business needs. Scale up or down with no penalties, and receive clear billing based only on what you use. Transparent plans help you control costs, while expert advice ensures you always get the best fit for your company's growth and communications objectives.

Advanced Security

Enterprise-Grade Security & Compliance

Advanced Microsoft 365 security features protect every call and meeting. AI-driven monitoring detects unusual activity, while multi-factor authentication and encryption safeguard sensitive data. Continuous patching and real-time alerts mean threats are managed before they cause disruption, letting your teams collaborate confidently across locations and devices.

Human-First Support

Personalized Support & Fast Resolution

Dedicated, relationship-driven support means every user gets rapid, human-first assistance, no waiting in endless queues. The ticketing process is standardized and transparent, so you always know the status of your request. Remote and unattended access options speed up resolutions, minimizing downtime and keeping your business communications running smoothly.

Awards & Certifications

Proven Virtualization Results: Efficiency, Uptime, and Peace of Mind

25+

Years of virtualization expertise

20 min

Downtime reduction with rapid restoration

99%

Client retention rate with no commitment

Modernize Calls and Conferencing, No Complexity, No Surprises

Zero Learning Curve: Leverage familiar Teams interfaces for calls, meetings, and chat, no complex new tools to master.
Flexible, Scalable Licensing: Adjust quantities as your team grows or shrinks, with clear and upfront pricing.
Advanced Threat Protection: Calls and meetings are monitored for phishing, malware, and unauthorized access attempts.
Rapid Deployment: Set up new users and devices in just a couple of minutes, minimizing business disruption.
Proactive Support & Monitoring: 24/7 system health checks and responsive ticketing workflows keep everything running smoothly.

Drive Productivity and Reliability with Expert-Led Teams Solutions

End-to-end Microsoft Teams phone and conferencing solutions deliver measurable improvements in productivity, security, and user satisfaction. Benefit from a proven, relationship-driven support process, where your staff always speak to a person and issues are resolved quickly through a deep understanding of your unique workflows. Ongoing strategy updates and IT roadmaps keep your communications infrastructure aligned with business growth and evolving needs.

Request Your Virtualization Consultation Now

Unlock efficiency, reduce IT costs, and future-proof your infrastructure today.

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How Virtualization Transformed a Manufacturing Client's Productivity

Miracle outcome in time of disaster

When IT Force first came on the scene, Native Horizons Treatment Centre, a registered charitable organization, had no reliable phone system or centralized server. Although technology and communications are important to them, they had no IT expertise and support to depend on. There was no integration between business apps, no security. They were exposed to every possible security, failure and redundancy risk. Later, the organization experienced a fire and burnt to the ground, destroying the entire administration wing.

Supporting people with restorative powers

Camp Maple Leaf (established in 1955) is a not-for-profit summer camp program for children where leadership’s focus has been more on the children being served than on the technology available to run the organization. When IT Force first met with them their IT capacity and acumen was only slightly higher than zero on a scale of 1 to 10, utilizing outdated laptops and mobile phones. Other than occasional tele-conference calls, the organization lacked the video conference capability which could bring together their geographically dispersed senior leadership team for organizational updates as required throughout the year. The same applied to their newly formed advisory council which lacked the platform to efficiently and effectively enable video meetings throughout the year. The lack of technology utilization also meant that, for the most part, group training of counsellors was limited to onsite-training only one week prior to the arrival of campers at the Camp. Not an ideal situation.

Cost savings for social purpose

In its early days Habitat for Humanity Niagara, a non-governmental and not-for-profit organization, was run by a small team of staff and volunteers who had little knowledge of IT technology or how it could support their efforts. Integration between business applications did not exist, no security measures had been implemented, and they faced all the risks associated with critical failures due to their lack of redundancy. They were quite literally working on borrowed IT equipment. The operation was strangled with no easy path to add new team members to the environment, much less expand their number of retail stores. Needing to address these conditions Habitat Niagara sought a managed IT services provider.

Custom infrastructure drives ROI

Custom-built trailer company, Titan Trailers is a long-time customer of IT Force. Information technology is fundamental to their ongoing operations and success. IT Force strategically helped expand their IT as the company grew from their legacy set up of having one server and eight workstations to their current 20 server SAN solution. They needed reliable and scalable IT that ensured continuous operation to their winning business.

What is included with teams phones and conferencing services?

You get a fully managed Microsoft Teams calling and conferencing solution designed for seamless communication. Services include secure cloud-based phone systems, conference calling, direct routing, Microsoft 365 integration, setup, and ongoing support. Everything is tailored to your team size and workflows, so your remote and onsite staff can collaborate easily on any device.

How can teams phones and conferencing benefit my hybrid or remote workforce?

Teams phones and conferencing lets your employees call, meet, and collaborate from anywhere with a consistent, secure experience. Youll reduce downtime, boost productivity, and keep everyone connected with integrated chat, video, and phone features. Enhanced security and ongoing support ensure your communications stay protected and reliable.

What is the onboarding process for setting up teams phones and conferencing?

The onboarding process is structured to minimize disruption and get your team up and running quickly. It typically involves:

Assessing your current communication setup and needs
Planning a migration strategy and setting timelines
Configuring Microsoft Teams phones and conferencing features
Providing staff training and support
Ensuring a smooth transition with ongoing assistance

How flexible is the pricing for teams phones and conferencing solutions?

Pricing is highly flexible and designed to fit your businesss unique needs. Options include tailored packages based on user count, features required, and support level. There are no long-term commitments, so you can adjust or leave anytime without penalties. Transparent, upfront costs help you scale easily as your team grows or changes.

Why choose this provider for teams phones and conferencing over others?

You benefit from rigorous employee screening, structured communication, and a standardized response process that ensures reliability and transparency. The focus is on personalized, human-first support and rapid resolutions tailored to your business. No-risk trial periods and flexible terms mean you can test the service with no financial risk or long-term obligation.