Today, lots of companies are rethinking the way IT works for them. One consistent way to improve your efficiency and reduce financial strain is outsourcing your IT services. With managed IT services, experts in a robust network will help you work towards your business goals by providing accurate solutions based on your company’s needs. This is not within the capabilities of traditional tech support, whose role is mainly to fix problems and work on quick incident responses and solutions.
The benefits of hiring an outsourced IT services provider are quite broad, ranging from cutting costs and streamlining resources to minimizing risks and enabling convenient access to the cloud, which optimizes workflows.
Benefits of hiring outsourced IT services
1. Optimizing your workflow through cloud access
Ensuring employees are on the same page ensures your company runs smoothly. With more employees working remotely, cloud access has become extremely important to business operations. Outsourced IT service providers can help implement and maintain your cloud network while supporting the employees who need it.
By moving your company’s data and software to the cloud, you can ensure all employees have access to everything they need for work, whether they are in the office, working from home, or on a business trip. Regardless of location, your employee's workday won’t be stopped by shuffling through papers or a lack of necessary software on different devices, optimizing your business’ output. However, having your business in the cloud comes with some cybersecurity risks, which is where having outsourced IT services can doubly come in handy.
Keeping your data secure and your systems up and running can be a daunting task for a small IT team, but by outsourcing your IT services, you get a team of experts all working to keep your business secure. Outsourced IT services can provide your company with secure servers monitored by experts, rather than needing to go through the cost of purchasing and maintaining your servers which can be impractical for most businesses.
2. More availability with reduced risk
With all the challenges around operating efficiently in an increasingly remote work world, around-the-clock IT support is needed by many companies. Since technology is constantly changing, businesses must make sure that they are keeping their software up to date to avoid potential security gaps. Outsourced IT services offer the ability to remotely keep your employee’s software and hardware up to date to ensure your business is never at increased risk.
Having someone available full-time to answer your technology questions and help with technology-related business initiatives can be a great way to reduce the time and effort spent on IT all around. Still, for many small to medium businesses, it isn’t feasible to hire a full-time IT department. With outsourcing, you can get the availability of a full team of experts without the hassle and cost of hiring individuals. With experts on topics from cybersecurity to cloud infrastructure, you get the advantages of hiring several different members of an IT department from just hiring one company.
Additionally, you can keep your IT services current, secure, and in compliance with any organizational or governmental standards by outsourcing to specialists that are knowledgeable about current security risks and weaknesses. This helps your business minimize its risk of a data breach, loss of productivity due to computer outages, or any malicious cyber activity. The plans that your outsourced IT services put in place have the additional benefit of reducing your cyber insurance obligation.
3. Financial advantages
An outsourced IT services firm can develop the optimal strategy for your technology requirements, scaling up and down as necessary to keep expenditures low. This gives your company greater control over your finances with enough flexibility to find a solution that gives you the IT coverage you need from security to support while still being cheaper than typical in-house support. From saving on payroll taxes and employee benefits, you get the power of a full IT department while only paying for the time you use their services. When scaling your business, outsourcing also gives you the power to expand your IT operations at the same rate of growth as your company.
You can outsource any significant IT projects you aren’t sure how to approach. For instance, if you wish to create an app for your business or incorporate automation or AI into your processes, you can bring on one company that can help with all your technology projects. Instead of hiring and training IT staff, which can be highly expensive, you can hire an outsourced IT services provider while you keep your in-house staff working on core company goals. Only pay for the time you need and scale up or down depending on your business needs.
Outsourced IT services have become the predominant trend for good reason. Having the guarantee that comes with expert help when you need it most can prove to be indispensable for your business’ efficiency, security, and budget. By keeping your systems running at optimal efficiency and your security up-to-date, they can guide you through the development of your next big IT project to make sure your business is getting the most out of your technology.
To learn more about the benefits of outsourcing, we recommend our go-to resource Outsourcing IT: An Overview Of Managed IT Services And How They Can Help SMBs to help you determine if it is the right time for outsourcing your IT.